Yakima Urology Associates Surgery Center Testimonials
At Yakima Urology Associates Surgery Center, we continually survey our patients to assure a top quality health care experience.
The following are excerpts from recent surveys:
I thank you for allowing my daughter to be with me as support. I received quality care overall. I felt that from the time I stepped into your building, staff was pleasant. Sam (cmg) explained things well prior to procedures. The cystoscopy was painless. Dr. Merrell is excellent example of a Dr. that provides quality care to his patients.
Nothing to improve on, your facility and staff are Top Dog!
All personnel were very kind and polite.
Its difficult to say a procedure in the surgical room is pleasant and comfortable, but your staff and doctor were wonderful.
Job well done! Keep it up. All the personnel/staff did their job well. God Bless.
Very friendly and professional staff.
You all did a good job. Thank you all a job well done.
BARB L is tops!!!
The care was awesome. I wouldn’t change a thing. You all are amazing at your jobs and very easy to talk to. Dr. Gaskill is an awesome doctor. Thank you for the wonderful and caring staff you have.
Thank you for the experience. You have a very good team.
It’s hard being perfect—But you were!
Being a 25yr. administrator for two large physicians clinics, I think you have done it all right. Thank you.
Nothing, everything was great.
All good.
A very friendly, highly professional staff, I could not be more pleased relative to the care I have received.
It all was very professional, I cannot think of a thing I would change. I really like your new office and facility.
I would like to thank everyone for the excellent care I was given.
A good group of people and doctor care.
Keep it up.
This form reply does not really convey what an outstanding facility and professionalism you provide. I thought I was going into a hotel.
Note to Dr Merrell: so far so good (I love ya man!)
Dr. Uhlman and staff were very friendly, courteous, and kind. Everyone we came in contact with were professional.
Thank you for the good care and my family beings there with me for what I remember.
Barbara is tops!
Very good as is!!!
Everything seemed fine.
I was very well pleased with the friendly care of the staff, Doctors, and nurses. Thank you all.
Keep doing what you are doing.
I was very satisfied.
I was treated with respect and dignity through the entire procedure by everyone. Thank you.
The assistants have always been great, thoughtful and informative. I appreciate their concern. Dr. Shively is terrific.
The woman technician was very helpful-careful and thoughtful. Great Job!
Very neat and clean facility-especially appreciated that I could call in and get my PSA numbers and Biopsy results. THELMA was excellent in discussion.
Rod was good at explaining the procedure and answering questions. Good experience for an uncomfortable procedure. Thanks.
Dr. assistant that day made all my fear go away she was wonderful, patient, and caring. Great job.
We appreciated the call after we got home and the phone numbers for after hour questions.
I think it’s great just the way things are.
The facility is a great facility and an excellent care unit.
Thanks for taking good care of our lil’ one. And thank you Fannie for calling when there was a cancellation and getting us in sooner.
Very caring nurse JULIE—she called and checked on Roger many times.
One thing I really love about the Surgery Center is how the employees always remember you and make you feel like family. I believe it helps that they don’t have a big turn over of employees, it makes it nice.
Excellent Wifi! There was an issue prior to my procedure and we ended up waiting an hour and a half in pre-op, but the nurses were attentive and kept me comfortable.
Great staff!!! Very caring people. Doctor has great personality.
All the staff were very professional.
Dr. Merrell has a wonderful bedside manner. Everyone is very respectful.
Very courteous and professional.
Everything went as planned.
Everyone from the receptionist right up to the Doctor himself were gracious and kind. For such an undignified procedure I did feel that I left with my dignity intact.
The staff did an excellent job. Information was well explained. Having my wife present in the room was very comforting. Very compassionate staff. Thank you.
Other than the long wait time, which was not avoidable due to emergency patient, it could not have been any better. Great Staff, Great Doctor, GOOD JOB EVERYONE.
We have been generally very satisfied.
Your staff, on in particular, went out of their way to help and instruct me. I am so grateful.
GREAT! I would recommend your facility.
I appreciate that we no longer have to look for a parking spot, as it was in the previous office location.
Dr Uhlman and his assistant were very informative and professional during the procedure.
The staff is absolutely FANTASTIC!
Everything went will, thank you.
I’ve always appreciated the medical care I have had over the years. It’s been the best! Thank you. God bless you all!
I could not have been treated any better if was famous! Thanks!
Everything was great, this is a very nice and excellent place.
Very good and pleasant.
Care and personnel were outstanding and great! The scheduling could be better but the staff was very attentive and courteous. Dr. Lovern is a very good doctor and a great person.
Dr. Gaskill rates a 5!
All was very good. Everyone was polite even the “bossy” nurse(Ha-ha)
Wish the hospital was as good as you all are. I had a horrid experience there.
Everyone is friendly and very helpful. It’s the best place you hate to go to.
Outstanding, I couldn’t have gone on m trip if the stone hadn’t been removed. Thank you.
I was a very anxious patient and the staff were all kind and calm—which helped me a lot.
Your nurses are fantastic. They are so friendly it makes you feel like they really care. They went above and beyond any medical experiences I have ever had.
Everone was very nice, helpful, caring and very good at what they did.
Outstanding care and service-from the receptionist to nurse(Barb) and doctor Shivley. Really appreciate everything and have already recommended your facility to two friends.
Rod the tech was very helpful and understanding. Dr. Shively was very good, and explained what was going on and the results of the test.
The girl that took me to my room to prepare was OUTSTANDING.
All personal were fine and helpful in all ways.
I am very comfortable with Dr. Uhlman and his staff.
Everyone I had contact with were awesome. I was very comfortable with the whole experience.
Everyone was so kind and helpful. I don’t know what you could do to make it better. Thank you.
Dr. Shively is an extremely competent professional. My treatment was done efficiently, my questions were answered and the procedure carried out with great care. Excellent work.
A very quality experience with quality staff! A special thank you to Dr. Gaskill, Barb, Cindie, Sandy and Karen for all the very personal care I received going into this surgery. It struck me as unique and very much eased any anziety. The clinic staff who played a part in the pre/post surgery experience received my sincere thanks too.
I was very impressed with everything. I highly recommend Dr. Shively and everyone that I was in contact with. They are sincere, caring, personable, and knowledgeable or find an answer. Everyone was wonderful.
Things ran very smoothly. The nurse and staff were very attentive not only to me but to my waiting family member. Thank you.
Dr. Merrell, Nadia, and others are professional and provide excellent service. Love you all.
The new building is much more personal. Everyone is pleasant to talk to via by telephone or in person. This makes it a much more enjoyable experience.
